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Home Comfort Heating & Air Conditioning

Home Comfort Heating and OPB create a climate for business

Jeff Elling’s customers love that his heating and cooling company is family-owned and operated. And, by offering a wide range of services, he is able to more efficiently meet the needs of his customers while providing a good value and peace of mind.

With convenience and customer service being the pillars of his own business, Jeff expects the same from his bank. When he was looking to refinance one of his properties and wasn’t getting the timely response he expected, he found himself frustrated. Then, he found Oregon Pacific Bank, and we were happy to help.

“I would highly recommend Oregon Pacific Bank to anyone who is looking to make a change from another banking institution,” says Jeff, the second generation to own and operate Home Comfort Heating & Air Conditioning in Eugene.

Owning and operating a business and ensuring that his customers’ needs are met in a timely manner means that Jeff needs a bank that he, too, can rely on—which is why he now puts his trust in us to handle his real estate loans and meet his robust cash management needs.

The layout and ease of using our online commercial banking system has made things simple, he says. He can even scan checks at his office any day of the week, which he finds particularly convenient.

Jeff says he appreciates the lack of red tape he encounters when banking with OPB and enjoys the ease of getting things done without a lot of unnecessary hurdles, paperwork or high fees. He also values our competitive interest rates. But the biggest difference for Jeff is the people who take care of him every step of the way—from the time he walks through the door to the handshake when he leaves.

“They understand that I’m a customer and not just another depositor who needs a bank to operate,” he says.

Founded in 1992 by Jeff’s father, Wally Elling, who is now retired, this family-owned business offers heating, air conditioning, plumbing and electrical services for both residential and commercial facilities in Eugene. Being able to fulfill all of his customers’ heating and cooling needs means performing all trades at one location—whether it be full mechanic service, maintenance or installation.

Today, Jeff is proud to deliver the same great service Eugene customers have come to appreciate. And we are proud to serve him.

Banker Spotlight
Vicki Gray

Vicki Gray

SVP, Relationship Banking Team Leader
Eugene Branch
541-636-4804

“You should look for a bank that has a more of a personal touch and knows who you are and understands your business.”

Whether she’s working at the bank, serving a community agency or hitting the trail, Vicki Gray enjoys bringing people together. Part of that involves building bonds and solving problems.

“I love to help people find a new way to do things if what they’re doing isn’t working,” she says.

Vicki grew up in Oregon. When she and her husband had the opportunity to move back to the state in 1993, they jumped at the chance and have called Eugene home since then.

“We put down roots and never left,” she says. “I love Eugene. I like that we are a big enough city to enjoy some of the perks, but we’re not so big that it doesn’t feel like a community.”

Running into someone she knows and meeting new people are what she enjoys most about her job as a Senior Vice President and Relationship Banking Leader at our Eugene branch. Vicki joined OPB in 2018 after serving at another bank for 14 years.

“I meet all kinds of people,” she says. “It’s not the same thing every single day.”

In her personal time, Vicki enjoys playing tennis and plays in United States Tennis Association leagues. She also likes to spend time outdoors whenever possible. She’s especially fond of running, hiking and spending time with family.

“If you have people you care about and you want to get out with them together, hiking is the great connector,” she says.

Vicki is the board chair for Cornerstone Community Housing, which develops local affordable housing communities where residents have access to “wrap around” services such as financial counseling, nutrition and health care assistance, and kids’ activities.

In addition, Vicki is the vice president of Professional Women’s Forum. “We provide an opportunity for women in the workforce – those who either own a business or work in a professional capacity – to come together and support one another,” she says. Vicki also serves on the Center for Leadership & Ethics advisory board for Bushnell University.

Vicki brings that sense of community to her job at OPB and is always looking for ways to make connections.

“You should have a banker, not just a bank,” she says. “If you find that you’re not happy with your current relationship and it’s causing you angst, you should look for a bank that has a more of a personal touch and knows who you are and understands your business.”

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