Farrell’s Glass Service has been a fixture in the Rogue Valley since 1954. Owner Steve Cook takes pride in his employees and their combined 130 years of experience providing auto, residential, commercial and specialty products as a full-service glass center. This year was shaping up to be the company’s best ever.
When COVID-19 hit, Steve approached his bank to inquire about the federal Paycheck Protection Program, but he was unable to get anywhere with them. “My banker, in no uncertain terms says, ‘Sorry, we put you into the queue.’ I said, ‘After 33 years of working with you, that’s the best you’re going to do?'”
Fortunately, Steve turned to Oregon Pacific Bank in Medford and got immediate assistance. Within five days, the funds were on their way, ensuring that Steve would be able to keep his workers employed.
Oregon Pacific Bank Relationship Banking Officer Dawn Hartley walked Steve through the process. Dawn says she was glad OPB could be there when Steve needed the assistance. “This gave them the opportunity to keep going, business as usual,” she says.
Steve says he’s glad to have the business back on track and is grateful for the help and the federal funds that have enabled the company to weather the storm. “It’s been a real blessing to have Oregon Pacific Bank,” he says. “What that means to me is that somebody does care about my business.”
In all, Oregon Pacific Bank has loaned more than $125.2 million to 752 businesses and nonprofits in Lane, Coos, Douglas and Jackson counties, as part of the U.S. Paycheck Protection Program, retaining more than 15,000 local jobs. Part of the CARES Act, these forgivable loans provide a direct incentive for businesses and nonprofits to keep workers employed during the crisis.